Appeals and Complaints

UK NEQAS for Leucocyte Immunophenotyping is happy to discuss problems in the first instance, please refer to the contact us section for the relevant department. However, for formal complaints or appeals please complete the form below.

We take all your comments seriously and anything you disclose will be treated in confidence.

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Appeal: defined as a disagreement with how performance monitoring functions and has been applied in a particular trial. Not applicable to a nil return or clerical errors during data submission. See policy below.

Complaint: defined as any participant feedback about any aspect of UK NEQAS LI's EQA service that is deemed to be unsatisfactory or unacceptable. See policy below.

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This policy outlines how complaints will be dealt with by UK NEQAS
UK NEQAS for Leucocyte Immunophenotyping[...]
Adobe Acrobat document [74.3 KB]

This policy outlines how appeals from participants will be dealt with by UK NEQAS LI
Appeals Policy.pdf
Adobe Acrobat document [169.6 KB]

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Last updated 14/06/2024 © UK NEQAS for Leucocyte Immunophenotyping not to be reproduced in all or part without permission.

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